Privacy Policy

Information We Collect

When you place an order on Egypt Heritage Planner, we collect the following information that you voluntarily provide:

• Your full name
• Your email address
• Your selected guide edition

We may also automatically collect limited technical data when you visit our website, such as browser type and pages visited, for the purposes of website analytics and performance monitoring.

How We Use Your Information

The personal information we collect is used solely for the following purposes:

• Delivering your ordered guide(s) to your email address
• Sending order confirmation and related transactional communications
• Notifying you of guide updates or revised editions you are entitled to receive
• Responding to enquiries or support requests you initiate
• Improving our website through aggregate, anonymised analytics

We do not use your information for unsolicited marketing without your explicit consent, and we do not sell, rent, or trade your personal data to third parties.

Data Security & Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

• Service providers: Trusted third-party services (such as email delivery and payment processing) who assist us in operating our website, bound by confidentiality obligations.
• Legal requirements: Where required by applicable Egyptian law or valid legal process.

We are not affiliated with any museum, tourism authority, or ticketing service, and we do not share your data with any such entities.

Cookies

Our website may use cookies to improve your browsing experience and analyse traffic patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality but will not prevent you from accessing our content or placing an order.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for use of your data where processing is based on consent
• Request deletion of your data, subject to legal retention requirements

To exercise any of these rights, please contact us using the details below.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy:

Egypt Heritage Planner
Office 302, 3rd Floor, Nile View Building
15 Abdel Khalek Tharwat Street, Downtown Cairo, Egypt 11511
Phone: +20 2 2391 2345
Email: info@egyptheritageplanner.com

We aim to respond to all privacy-related enquiries within 5 business days.